Terms of service
These Terms of Service ("Terms") govern your access to and use of TOMKENSAM Ltd website www.tomkensam.com and our food products (the "Products"). Please read these Terms carefully before using our website or purchasing our Products.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or purchase our Products.
Use of Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use our website:
- In any way that violates any applicable law or regulation.
- To engage in any fraudulent activity or phishing.
- To distribute viruses, trojans, or other malicious code.
- To attempt to interfere with the proper functioning of our website or to disrupt our service.
Intellectual Property
All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of TOMKENSAM Ltd and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, display, or transmit any content or materials on our website without our prior written consent.
Products
Our Products are sold subject to availability. We reserve the right to limit the quantity of Products we supply to any customer.
All descriptions and images of our Products on our website are for illustrative purposes only. We make every effort to ensure that the colors and images of our Products are accurate, but we cannot guarantee that your computer or mobile device will display the colors accurately.
Pricing and Payment
The prices of our Products are listed on our website and are subject to change without notice. We reserve the right to correct any errors in pricing or description of our Products.
We accept payment through Paypal, Credit Card & Shopify Payments. By placing an order with us, you represent and warrant that you are authorized to use the payment method you have selected.
Shipping and Delivery
We will ship your order to the shipping address you provide during checkout. We are not responsible for any errors or delays in delivery due to incorrect or incomplete shipping information provided by you.
We will make every effort to deliver your order within the estimated delivery time. However, we are not responsible for any delays in delivery due to circumstances beyond our control, such as weather, transportation delays, or carrier issues.
Cancellation and Refunds
You may cancel your order at any time before it is shipped. Once your order has been shipped, it cannot be cancelled.
If you are not satisfied with your order, please contact us at tomkensam.uk@gmail.com within 2 days of receiving your order to request a refund or exchange. We reserve the right to refuse any refund or exchange if the Products have been opened or used.
Limitation of Liability
To the maximum extent permitted by law, TOMKENSAM Ltd and its affiliates, officers, directors, employees, and agents shall not be liable for any damages of any kind arising from your use of our website or purchase of our Products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Indemnification
You agree to indemnify and hold TOMKENSAM Ltd and its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
Termination
We reserve the right to terminate or suspend your access to our website or our Products at any time, without notice, for any reason or no reason.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any legal action or proceeding arising out of or relating to these Terms or your use of our website or our Products shall be brought exclusively in the courts located in the United Kingdom.
Changes to these Terms
We reserve the right to update or modify these Terms at any time, without prior notice. Your continued use of our website or our Products after any changes to these Terms constitutes your acceptance of the revised Terms.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TOMKENSAM Ltd regarding your use of our website and purchase of our Products.
Contact Us
If you have any questions or concerns about these Terms or our website, please contact us at our email tomkensam.uk@gmail.com
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服務條款
本服務條款 ("條款") 管轄您使用 TOMKENSAM Ltd 網站 www.tomkensam.com 及我們的食品產品 ( "產品") 的存取和使用。請在使用我們的網站或購買我們的產品之前仔細閱讀這些條款。若您不同意這些條款，您可能無法使用我們的網站或購買我們的產品。
網站使用
您只能在合法目的和符合本條款的情況下使用我們的網站。您同意不使用我們的網站：
- 違反任何適用法律或法規的方式。
- 從事任何欺詐活動或釣魚。
- 分發病毒、特洛伊木馬或其他惡意代碼。
- 試圖干擾我們網站的正常運行或中斷我們的服務。
知識產權
我們網站上的所有內容和材料，包括但不限於文字、圖形、商標、圖像和軟件，均為TOMKENSAM Ltd的財產，受到適用的知識產權法保護。 未經我們事先書面同意，您不得複製、複印、修改、分發、顯示或傳輸我們網站上的任何內容或材料。
產品
我們的產品供應受到供貨情況的限制。我們保留向任何客戶提供產品的數量限制的權利。 我們網站上關於我們產品的所有描述和圖像僅為說明性目的。我們會盡一切努力確保我們產品的顏色和圖像準確，但我們無法保證您的計算機或移動設備會準確顯示顏色。
價格和付款
我們產品的價格列在我們的網站上，並且可能隨時更改而不另行通知。我們保留更正我們產品價格或描述中的任何錯誤的權利。 我們接受 Paypal、信用卡和 Shopify Payments 付款。通過向我們下訂單，您聲明和保證您有權使用所選擇的付款方式。
運輸和送貨
我們會把您的訂單送到您在結帳時提供的送貨地址。如果由於您提供的送貨信息不正確或不完整而導致運送延誤或出錯，我們不承擔任何責任。 我們將盡力在預估的運送時間內送達您的訂單。但是，由於天氣、交通延誤或運輸公司問題等我們無法控制的情況，而導致的運送延誤，我們不承擔任何責任。
取消和退款 您可以在發貨之前的任何時間取消您的訂單。一旦您的訂單發貨，則無法取消。 如果您對訂單不滿意，請在收到訂單後的2天內發送電子郵件至tomkensam.uk@gmail.com，請求退款或換貨。如果產品已被打開或使用，我們保留拒絕任何退款或換貨的權利。
責任限制
在法律允許的最大範圍內，TOMKENSAM有限公司及其附屬公司、官員、董事、員工和代理商不對您使用我們的網站或購買我們的產品而產生的任何損害負責，包括但不限於直接、間接、附帶、懲罰性和後果性損害。
賠償
您同意對TOMKENSAM有限公司及其附屬公司、官員、董事、員工和代理商因您違反本條款或您侵犯任何法律或第三方權利而導致的任何索賠或要求，包括合理的律師費，予以賠償和使其免受損害。
服務終止
我們保留在任何時間、不經通知、出於任何原因或無原因地終止或暫停您訪問我們網站或購買我們產品的權利。
法律管轄
本服務條款應受英國法律管轄和解釋。任何因本條款或您使用我們的網站或產品而產生的法律行動或訴訟，應僅在英國法院提起。
條款更改
我們保留隨時更新或修改本條款的權利，而無需事先通知。您在本條款有任何更改後繼續使用我們的網站或產品，即表示您接受修改後的條款。
完整協議
本條款連同我們的隱私政策，構成您與TOMKENSAM有限公司就您使用我們的網站和購買我們產品的完整協議。
聯繫我們
如果您對本條款或我們的網站有任何疑問或擔憂，請通過我們的電子郵件tomkensam.uk@gmail.com與我們聯繫。